FAQ
When will my order ship?
Most orders take 24-48 hours to package and ship. Keep in mind when you get a shipping notification, your package still may take 1-2 days to be updated at the post office.
Do you ship internationally?
Yes, US shipping is calculated at the checkout. International shipping to other countries is available by request. Please send an e-mail to melissamarieceramics@gmail.com
Where is local pick up?
You can pick up your order in Guelph, Ontario when you receive an e-mail that it is ready for pick up.
How do I care for my piece of pottery?
Each item is microwave and dishwasher safe but hand wash is recommended. Please keep in mind that the glossy glaze is slippery when wet!
Do you take custom orders?
Yes, depending on the request. Please e-mail me if you have something in mind. Please keep in mind each piece takes 4-6 weeks to make.
Most orders take 24-48 hours to package and ship. Keep in mind when you get a shipping notification, your package still may take 1-2 days to be updated at the post office.
Do you ship internationally?
Yes, US shipping is calculated at the checkout. International shipping to other countries is available by request. Please send an e-mail to melissamarieceramics@gmail.com
Where is local pick up?
You can pick up your order in Guelph, Ontario when you receive an e-mail that it is ready for pick up.
How do I care for my piece of pottery?
Each item is microwave and dishwasher safe but hand wash is recommended. Please keep in mind that the glossy glaze is slippery when wet!
Do you take custom orders?
Yes, depending on the request. Please e-mail me if you have something in mind. Please keep in mind each piece takes 4-6 weeks to make.